Delivery and Refunds

Our shipping charges are calculated during checkout and are based upon the type of product and your location.

We aim to ship all orders within 3 business days.

If you have any questions regarding delivery please Contact Me.


I want you to be completely happy with your purchase – if you have any issues please contact me at

If you wish to return an item, please contact me within 14 days of receipt and I will advise on how to return it. Unless an item is faulty, the return shipping will be your responsibility. If the item is returned in a non-resalable condition, for example it gets broken or damaged while being posted back to me, a refund won’t be issued. I recommend packing the pot well and insuring the parcel. If you contact me I will advise on how is best to do this!